Privacy Policy

Last updated: January 2025

1. Data Controller

CitFarm UG (haftungsbeschränkt)
Hufelandstr. 42
10407 Berlin, Germany
Email: hello@belarro.com
Phone: +49 1590 6442264

2. Data We Collect

We collect the following data when you use our website:

• Contact form submissions: Name, phone number, restaurant name, message content.
• Sample request submissions: Restaurant name, contact details, product preferences.
• Server logs: IP address, browser type, pages visited, timestamp.

3. How We Use Your Data

• Respond to your inquiries
• Set up and manage your weekly delivery
• Send operational communications about your orders
• Improve our website and services

4. Legal Basis

• Contract performance (Art. 6(1)(b) GDPR) — to fulfill your delivery setup request
• Legitimate interests (Art. 6(1)(f) GDPR) — to respond to inquiries and improve our services
• Consent (Art. 6(1)(a) GDPR) — where you have given explicit consent

5. Data Sharing

We do not sell your data. We may share data with:

• Supabase — database and form submission processing
• Vercel — website hosting

6. Data Retention

• Contact form data: 2 years after last contact
• Customer data: Duration of business relationship plus legal retention periods
• Server logs: 30 days

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at hello@belarro.com.

8. Cookies

Our website uses only essential cookies required for basic functionality. We do not use tracking cookies without your consent.

9. Security

We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption for all data transmission.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact & Complaints

For privacy-related inquiries: hello@belarro.com

You also have the right to lodge a complaint with a supervisory authority. In Berlin:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61
10555 Berlin